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Heart Call Reporter
Every business manager knows that the effective management of a telephone system can be time consuming. It is for this reason that the monitoring of telephony activity and expenditure is often overlooked.
The Heart Call Reporter analyses telephony traffic and presents users with key information on usage and expenditure. The information available from The Heart Call Reporter allows business managers to make informed and decisive decisions.
- Cost reductions - identify where telecoms expenditure can be reduced.
- Analyse call traffic - see which parts of the business are using the phone, and which are not.
- Monitor Staff activity - see which Staff are making or receiving the most calls
- Fraud detection and prevention - prevent internal abuse and external toll fraud
The Heart Call Reporter allows business managers to effortlessly monitor and manage their telephone system. With 20 easy to use report templates and a bespoke report generator, Heart Reporting is the fastest way to ensure that telephony activity and expenditure are controlled.
